Privacy Policy and Terms and Conditions

Privacy Policy

Introduction

Lethbridge Painting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you contact us for an estimate or engage our painting services in Lethbridge, Alberta.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, property address, and project details you provide via phone, email, or in person consultations.

Communications: Records of your correspondence with us.

How We Use Your Information

We use the information we collect to:

Provide estimates and proposals for painting services.

Schedule and manage painting projects.

Communicate with you about your project.

Process payments and issue invoices.

Comply with legal and contractual obligations.

Sharing of Your Information

We do not sell, trade, or rent your personal information. We may share it only in these limited circumstances:

With trusted subcontractors or suppliers solely for the purpose of completing your project.

As required by law or to protect our legal rights.

With your explicit consent for another specific purpose.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

Your Rights (Under Alberta PIPA)

As a resident of Alberta, you have the right to:

Access the personal information we hold about you.

Request corrections to any inaccurate information.

Withdraw your consent for our use of your information, subject to legal or contractual restrictions.

To exercise these rights, please contact us at [Your Email Address].

Changes to This Privacy Policy

We may update this policy periodically. The "Last Updated" date at the top will reflect any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Lethbridge Painting

(403)331-9176

Terms and Conditions

Acceptance of Terms

By requesting an estimate, booking a consultation, or engaging the services of Lethbridge Painting ("the Company"), you ("the Client") agree to be bound by these Terms and Conditions.

Estimates and Contracts

All written estimates are valid for 30 days from the date of issue.

A signed contract and, where required, a deposit are necessary to secure a project start date.

The final contract price is based on the specifications in the written estimate. Any changes requested by the Client may result in a change order and an adjustment to the price and timeline.

Client Responsibilities

The Client agrees to:

Provide clear access to all work areas.

Remove or secure fragile personal belongings from work areas.

Relocate furniture as agreed upon prior to the start date.

Ensure that pets and children are kept from work areas for their safety.

Payment Terms

A deposit may be required to schedule work and order materials.

Progress payments may be due at defined project milestones.

The final balance is due upon satisfactory completion of the project.

Payment methods: [e.g., Cash, Cheque, E Transfer, Credit Card].

Late payments may be subject to an interest charge of 2% per month.

Scheduling and Delays

The Company will provide a projected schedule. Start dates may be affected by weather (for exterior work), material availability, or the completion of prior projects.

The Company is not liable for delays caused by factors beyond its reasonable control (e.g., extreme weather, unforeseen structural issues).

Warranties and Limitations

The Company warrants its workmanship for a period of [e.g., 2 years] from the date of completion against defects in application.

This warranty does not cover peeling, cracking, or fading due to pre existing moisture or structural issues, improper surface preparation by others, failure of the substrate, or damage caused by the Client or third parties.

The Company's liability is limited to the contract price. We are not liable for incidental or consequential damages.

Colour Selection and Finish

The Client is solely responsible for final colour and sheen selections.

The Company is not responsible for colour matches to existing paints or for dissatisfaction with a chosen colour once applied.

We recommend testing sample colours on the actual surface before finalizing.

Cancellation Policy

The Client may cancel a signed contract within 48 hours for a full deposit refund.

Cancellations after 48 hours may result in the forfeiture of the deposit to cover administrative costs and reserved scheduling.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the Province of Alberta.

Contact Information

For any questions regarding these Terms, please contact: